Categories
Organizational Effectiveness Results

How to Create a Game Changing Scorecard

Every leader and team should have a scorecard… I tried to convince you of this in my previous post. Today is part one of a post on how you can create a scorecard capable of driving real performance improvement. The following are some concrete ways to add impact to your scorecard.

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Communication Organizational Effectiveness Today's Challenge

Today's Challenge: Cascading Communications

If leaders cannot transfer critical messages throughout our entire organization, we will never realize our full potential. This is one of the messages we are sharing in our 25-city, Chess Not Checkers tour. The question most have is not why transferring critical information is important, but how?

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Development Personal Effectiveness Today's Challenge

Today's Challenge: Getting From Here to There

Leaders generally know where they are trying to go – it’s called vision. The best leaders also have a good sense of where they are today – it’s called being grounded in reality. However, the challenge is often the how. How will you move from here to there? Today’s Challenge is a question about that journey: I know where I want to go as a leader, how do I get there?

Categories
Creativity

Five Ways to Spark Creativity in Your Team

This article was originally published in May 2012. Tapping into creativity is a constant challenge. I hope this updated post helps jumpstart your team.
In a business climate that can turn on a tweet, creativity is not just an asset, it’s essential. But I’m not just advocating creativity for creativity’s sake – companies need creativity to solve real business problems. Many of the pre-recession ways of doing business are no longer viable. As a seasoned leader shared with me recently, “The half-life of ideas is decreasing rapidly.” So what’s our response?

Categories
Personal Effectiveness

Six Strategies for Impossible Deadlines

When is the last time you faced an “impossible” deadline? For me, it seems like I’ve had several in the last 90 days. I’ve been thinking about this so much, I decided to share my thought process and the strategies I’ve used to maintain focus and keep moving.

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Today's Challenge

Today's Challenge: Recruiting Talent

Selecting employees is not the same as recruiting talent. The difference between the two is profound. Today’s Challenge question is one more leaders should consider: How do you recruit talent?

Categories
Communication Workplace Culture

It's Showtime! Preparing for a Big Event

I leave today for our annual meeting. It’s an event I’ve had the privilege to work on for many years. It’s a small, intimate gathering with about 4,000 members of the Chick-fil-A organization. How do you prepare for big events? Here are some of the keys I’ve found helpful over the years.

Categories
Personal Effectiveness

Create a Better New Year

Have you begun you planning for 2014? If you lead an organization, I’m guessing you started months ago. How about your personal plan for a better 2014 – have you begun creating that yet? If you haven’t, now is a great time to start!