Categories
Organizational Effectiveness

The Most Obvious Thing Most Leaders Miss

If there is one theme that emerges over the almost 500 posts I’ve written it would be this: leadership, done well, is challenging. That’s one of the reasons writing 500-word posts is extremely difficult – I don’t want to provide simple answers to complex issues. However, today is one of the rare exceptions. I want to provide an easy way to improve performance in almost any setting: Share the Score.

Categories
Change Management

The 5 Levers of Change (Part 2) Measurement

I remember a leadership challenge I faced years ago. We had a goal to be ranked #1 by our customers in 25 markets around the country. We had been pursuing this for several years and we knew we were close. When we received our scorecard, we had met our goal in 23 of the 25 markets. The two markets in which we were lagging were my accountability.

Categories
Change Management

The 5 Levers of Change (Part 1) Communications

I’ve written several posts over the last few years about change. Based on the enormity of the task we face as leaders, I probably have not written enough on this important topic. So, I’ve decided to devote five posts to the primary levers of change.

Categories
Leadership Organizational Effectiveness Today's Challenge Workplace Culture

Today's Challenge: Measuring Leadership

For almost a year, I’ve been devoting one post a week to answer a question from a reader. Today, the question is about a challenge virtually every organization faces – How do you measure leadership development?